Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the TableNetwork website and any TableNetwork community spaces hosted on WhatsApp, Circle or elsewhere (collectively, the "Platform"), operated by TableNetwork Limited, a company registered in England and Wales (Company Number: 15087367), with its registered office at 55 Loraine Road, London, England, N7 6HB ("TableNetwork", "we", "us", or "our"). By accessing or purchasing any products, services, memberships, or events through the Platform, you agree to be bound by these Terms and any applicable schedules. If you do not agree, do not use the Platform. Use of the community spaces hosted on third party platforms such as WhatsApp are also subject to the third party provider’s terms of service.

1. Definitions

Customer:
The individual or entity purchasing or gaining access to products, services, memberships, or events from TableNetwork Limited, acting in a commercial or professional capacity for business purposes.

Digital Products:
Any digital content, assessments, reports, templates, or downloadable materials delivered electronically through or facilitated by the Platform. This includes products developed or owned by TableNetwork or by third-party providers, distributed under agreement. Digital Products are typically fulfilled automatically without manual setup or personal delivery.

Memberships:
Subscription-based access to TableNetwork’s community platforms, services, resources or peer groups. Memberships fall into two categories:

Standard Memberships:
Subscription-based access to TableNetwork’s community platforms, services, resources or peer groups that are delivered online with low operational overhead (e.g., NetWork, ImpactLift, GamePlan).

High Memberships:
Subscription-based access to TableNetwork’s community platforms, services, resources or peer groups that include bespoke services, in-person events, advisory support or bundled Services (e.g., Tables or ongoing mentoring). These carry a high operational burden and may involve staff or venue costs.

Services:
Any advisory, outreach, communication, or fulfilment activity provided by TableNetwork, including but not limited to GrowthSessions, StrategyCalls and LiftedIn or similar labour-based services. Services are typically bespoke, time-bound, or require manual delivery. Services may be offered standalone or bundled with Memberships or Digital Products.

Events:
In-person or virtual events organized or facilitated by TableNetwork, including but not limited to networking events, dinners, gigs and ski trips, some of which may be provided by third parties.

Third-Party Offerings:
Products or services sold or facilitated by TableNetwork on behalf of third parties, including but not limited to Wealth Dynamics, ski trips, virtual assistant services or other commission-based arrangements, subject to the provider’s terms.

Coupon Code:
An alphanumeric or other code issued by TableNetwork for use by a specific individual or customer to obtain a discount or additional element on specified products or services. Coupon Codes may be time-limited and/or product-specific.

Platform:
The TableNetwork e-commerce website hosted on Wix and the TableNetwork community space hosted on Circle, through which Customers purchase or access Digital Products, Memberships, Services, Events, or Third-Party Offerings. TableNetwork is not liable for the performance or availability of Circle’s platform, which is subject to Circle’s terms of service.

Confidential Information:
Any non-public information disclosed by TableNetwork or Customers during Membership activities (e.g., BrainStorm, Tables), including business strategies, data, or proprietary content.

2. Scope of Agreement

These Terms apply to all transactions and interactions on the Platform, including purchases of Digital Products, Memberships, Services, Events, and Third-Party Offerings. Additional terms may apply via schedules, forming part of these Terms.

3. Eligibility

You confirm you are acting in a commercial or professional capacity for business purposes and have the authority to enter these Terms on behalf of your business.

4. Orders and Payments

4.1. Placing Orders:
Orders are accepted through the Platform, email, or other designated methods. TableNetwork may refuse or cancel orders at its discretion.

4.2. Pricing:
Prices are displayed in GBP, inclusive of UK VAT where applicable if not otherwise detailed. You are responsible for any additional taxes or duties in your jurisdiction. Prices may change, but confirmed orders are unaffected.

4.3. Payment:
Payments are processed via Wix Payments or other designated methods, due in full before delivery or service provision unless otherwise agreed.

4.4. Third-Party Offerings:
Payments for Third-Party Offerings may be processed by TableNetwork or the third party, as specified at checkout.

4.5. Payment Terms Enforcement:
If any amount due remains unpaid beyond the agreed due date, TableNetwork may charge interest on the overdue sum at a rate of 4% per annum above the Bank of England base rate, accruing daily until payment is made in full. You may not withhold payment or set off any amount against sums due without our prior written consent.

4.6 Coupon Codes

Coupon Codes are issued at TableNetwork’s sole discretion and are valid only for the individual to whom they were issued, unless explicitly stated otherwise in writing.

4.6.1. Restrictions on Use
Codes may not be shared, resold, or published publicly.

4.6.2. Right to Cancel Access

TableNetwork reserves the right to cancel any discount obtained via unauthorised or misused codes and to suspend or cancel access to affected Products or Services.

4.6.3. Misuse

Misuse of Coupon Codes may result in termination of Membership and/or denial of future purchases.

4.7. Promotional Offers
From time to time, TableNetwork or BusinessMark may offer limited-time promotions, including bonus services, discounted pricing, early-purchase incentives, or partial refunds. Such promotional offers are discretionary, time-limited, and subject to specific eligibility criteria, which will be stated at the point of purchase. It should be noted:

4.7.1. Effect on Product Terms
Promotional benefits do not alter the standard definition, scope, or recurring terms of the core product or service purchased and are not guaranteed to renew after the promotional period.

4.7.2. Right to Amend or Withdraw
TableNetwork reserves the right to amend, withdraw, or limit any promotional offer at its sole discretion, including applying caps on quantity or time.

5. Delivery and Access

5.1. Digital Products:
Access to Digital Products is provided electronically via email or the Platform within 5 working days of payment confirmation. By accessing or downloading Digital Products, you waive any statutory cancellation rights, except where faulty.

5.2. Memberships:
Access to Membership benefits begins upon payment and continues for the subscription term, subject to renewal or termination.

5.3. Services:
Services are scheduled as agreed, subject to availability. Non-attendance does not guarantee a refund; incurred expenses and preparation time may be deducted. Where Services are delivered in whole or in part by a third-party they are subject to the service provider’s terms.

5.4. Events:
Event details (e.g., venue, time) are provided upon booking or in correspondence prior to the event. Where Services are delivered in whole or in part by a third-party they are subject to the organizer’s terms.

5.4. Product Changes and Withdrawal:
We may modify or discontinue Digital Products, Services, or Platform features at any time. If such a change materially impacts your purchased access, we will offer a suitable alternative or refund the unused portion, at our discretion.

5.5 Bundles and Tiers:
Where a Customer purchases any bundle or tiered product, access will be provided to the relevant components as detailed on the Platform at time of purchase including Digital Products, Memberships, Services and Events where applicable. Each component is governed by the relevant section of these Terms.

5.6 Payment Timing, Access, and Suspension by Product Category

The timing of payment, access to fulfilment, and suspension rights vary depending on the nature of the product or service supplied. The following terms apply:

5.6.1 Digital Products
Access to Digital Products is granted only upon receipt of full payment. Where Digital Products are sold as part of a bundle with Memberships or Services, access to the full bundle may be withheld until initial payment is received in full. No partial access shall be granted.

5.6.2 Services
Where the fulfilment of Services involves manual delivery, advisory input, or third-party coordination (including, without limitation, GrowthSessions, StrategyCalls, LiftedIn services, or Table facilitation):
– Access is conditional upon full payment in advance;
– TableNetwork may suspend or cancel Services without refund in the event of delayed or failed payment;
– Services may carry minimum contractual terms and are non-refundable once delivery has commenced or resources have been committed.

5.6.3 Standard Memberships
For Memberships delivered digitally with minimal ongoing operational burden (e.g., NetWork, ImpactLift, GamePlan):
– A seven (7) day grace period shall apply where recurring payments are missed or fail;
– After seven (7) days, access may be suspended until payment resumes;
– After 28 days the membership may be cancelled permanently;
– Persistent non-payment may result in permanent cancellation.

5.6.4 High Memberships
Memberships involving bespoke delivery, advisory services, in-person facilitation, or bundled Services (e.g., Table Memberships or mentoring programmes) are subject to Clause 5.6.2 and are excluded from any grace period.

6. Cancellation and Refund Policy

6.1. Digital Products:
Digital Products are non-refundable once accessed or downloaded, except where faulty or inaccessible, in which case TableNetwork will provide a replacement or refund at its discretion.
TableNetwork may, at its sole discretion, offer refunds for dissatisfaction, but no obligation exists unless required by law.

6.2. Memberships:
Memberships, not including GamePlan and Tables, may be cancelled with 30 days’ written notice via email or through any cancellation method available on the Platform at the time of cancellation. TableNetwork reserves the right to update or change cancellation mechanisms as part of platform development.
Refunds for unused periods are at TableNetwork’s discretion and will not apply to complimentary or bundled portions.
Customers joining GamePlan or Tables agree to a 12-month commitment, payable either annually or in monthly instalments. Monthly payments do not represent a rolling monthly contract but are a payment method for a fixed-term programme.

6.2.1. Changes to Pricing and Services
We may update pricing or other terms of Memberships from time to time. Where this applies, you will be given at least 30 days’ notice before any change takes effect. If you do not cancel your Membership within that period, the changes will be deemed accepted and will apply moving forward.

6.2.2 Satisfaction Commitment – GamePlan and Tables
If you are a first-time customer joining either GamePlan or Tables, you may withdraw from the programme for any reason at any time up to 7 days after the second scheduled session of the programme.
This is subject to:
– No wilful misuse of the community or brand
– A fair use assessment by TableNetwork, who may withhold the right to exercise this offer if abused
In such cases, TableNetwork will cancel your Membership and release you from further payment obligations, or issue a partial refund if paid in full. This offer is made in good faith to support confident decision-making and may be varied or withdrawn at our discretion.

Early cancellation of GamePlan or Tables is not normally permitted. However, TableNetwork may, at its sole discretion, allow early termination under exceptional circumstances (e.g., a material change in business circumstances or where both parties agree that continued participation is not appropriate). In such cases, a partial refund or waiver of future payments may be granted, typically not exceeding 50% of the remaining balance.
TableNetwork also reserves the right to withdraw access or terminate Memberships where a member is deemed to be negatively impacting the experience of others. In such cases, a pro-rata refund may be offered, unless termination arises from a breach of our Terms or Community Conduct expectations, in which case no refund will be provided.

6.3. Services:
Most Services may be cancelled with a minimum of 48 hours’ written notice prior to the scheduled start time. Refunds for cancellations after this period are at TableNetwork’s discretion and may be subject to deductions for incurred expenses, including preparation, scheduling, and travel time.
Certain Services, including but not limited to LiftedIn services such as CommentIn, ImpactGold, OutReach, PostEngine and GoldEngine, require a minimum initial commitment of three (3) months, reflecting the upfront investment in discovery, brand alignment, strategy development, and tooling.
After the initial 3-month period these Services may be cancelled with 30 days’ written notice. No refunds will be provided for the current or completed month of service. In exceptional cases TableNetwork may permit early cancellation before the end of the minimum term, subject to a disengagement fee equivalent to one month’s service cost.
If TableNetwork is unable to deliver a Service due to unforeseen circumstances or internal availability, we will offer to reschedule the session or provide a refund for any undelivered portion of the Service, excluding complimentary elements.

6.4. Events:
Information regarding the cancellation notice period for each Event will be provided at the time of booking and may vary by Event. If no specific notice period is stated, cancellation must be made within 7 days of booking and no later than 48 hours before the Event.
Cancellation instructions or options available via the Platform at the time of booking may also be used. TableNetwork reserves the right to amend cancellation methods as part of platform or process updates.
No refunds are provided for Events attended (e.g., meals consumed) due to incurred costs, unless required by law. Third-party Events (e.g., ski trips) are subject to the organiser’s refund policy.

6.5. International Sales:
You are responsible for any local taxes or compliance requirements. Statutory refund rights in your jurisdiction will be honoured where applicable.

7. Liability and Disclaimers

7.1. General Limitation:
To the fullest extent permitted by law, TableNetwork’s liability is limited to the amount paid for the relevant Digital Product, Membership, Service, or Event.

7.2. Advice and Recommendations:
Neither TableNetwork nor any consultant representing the same is liable for any actions taken or outcomes resulting from advice or recommendations in Digital Products, Memberships, or Services whether acted upon or otherwise. You assume full responsibility for decisions based on such recommendations.

7.3. Event Liability:
TableNetwork is not liable for incidents at public or private hire venues, which are covered by the venue’s insurance. No refunds are provided for consumed services (e.g., meals at Events).

7.4. Third-Party Offerings:
TableNetwork is not liable for the quality, delivery, or performance of Third-Party Offerings. Any issues must be addressed with the third-party provider.

7.5. The Platform:
TableNetwork is not liable for any issues arising from the use of any of its Platform, including downtime, data breaches, or access restrictions, which are governed by third party providers’ terms of service.
Some Platform features may be accessed through the Circle mobile app, WhatsApp etc which are available via third-party marketplaces such as the Apple App Store and Google Play. TableNetwork is not the developer, provider, or licensor of these apps and is not responsible for their availability, security, performance, or any third-party terms that govern their use.

Apple Inc., Google LLC, Meta Platforms Inc and Circle Co. are not parties to this Agreement. Any queries, support issues, or disputes related to Platform content or services should be addressed to TableNetwork directly.

7.6. Exclusions:
TableNetwork is not liable for indirect, consequential, or incidental losses, including loss of profits, data, or business opportunities, except where prohibited by law (e.g., death, personal injury, fraud under the Unfair Contract Terms Act 1977).

8. Data Protection

8.1. Compliance:
TableNetwork complies with the UK GDPR and Data Protection Act 2018. See our Privacy Policy at https://www.tablenetwork.co.uk/privacy for details on data use, storage, and protection.

8.2. International Transfers:

Data transferred outside the UK, complies with UK GDPR, using standard contractual clauses for jurisdictions without adequacy decisions (e.g., US).

8.3. Opt-Out:

You may opt out of marketing communications here.

9. Intellectual Property

9.1. Ownership:
All content on the Platform, including Digital Products operations, their content and related materials, is owned by TableNetwork or its licensors and protected under UK and international intellectual property laws. Any use, including by third-party platform providers or partners to develop or support competing products or services constitutes infringement and a breach of these Terms. Where Digital Products are owned by a third party and distributed under agreement, intellectual property rights remain with the original rights holder and the terms of this clause remain binding.

9.2. Use:
You are granted a non-exclusive, non-transferable license to use Digital Products and Membership content for business purposes only. Reproduction, distribution, or modification without permission is prohibited.

9.5. User-Generated Content:
By sharing or posting content within the Platform, including testimonials, posts, or resources, you grant TableNetwork a non-exclusive, royalty-free, worldwide licence to reproduce, adapt, and publish that content for business or promotional purposes (e.g., showcasing community success, sharing insights).

We will always act in good faith and, where practical, credit or notify you of such use. You retain ownership of your content, and may withdraw permission for future use by contacting us.

10. Non-Disclosure and Non-Compete

10.1. Confidentiality (NDA):
You agree not to disclose Confidential Information obtained through Digital Products, Memberships, or Services to third parties without TableNetwork’s written consent, except as required by law. This obligation survives termination of these Terms.

10.2. Non-Compete (NCA):
For 2 years following the last use of any Digital Products, Memberships, or Services, you agree not to develop, sell, or promote products or services that directly compete with TableNetwork’s offerings (e.g., business assessment tools like BusinessMark, community platforms like NetWork) using Confidential Information obtained from TableNetwork.

10.3. Breach:
Breaches of the NDA or NCA may result in legal action, including injunctions and damages up to the amount of profits derived from the competing activity or loss to TableNetwork, whichever is greater, where enforceable under English law.

10.4. Community Conduct:
You agree to uphold a respectful and professional environment during Membership activities (e.g., BrainStorm, Tables) and in all interactions within the Platform. You must not:

Post unlawful, defamatory, offensive, or misleading content
Share confidential material or private information of others without consent
Use the Platform to spam, solicit, or harass users
Impersonate others, misrepresent your credentials, or interfere with the experience of other users
Attempt to hack, reverse-engineer, or disrupt the technical infrastructure

Any breach of these standards may result in immediate suspension or termination of your access, with no refund, at TableNetwork’s discretion.

10.5. Third-Party Platforms and Partners:
Any third-party platform provider or partner (e.g. where Digital Products are hosted or resold) must not use, copy, adapt, or derive competing products or services from TableNetwork’s Confidential Information or intellectual property. Such providers or partners are bound by confidentiality and non-compete obligations equivalent to Clauses 10.1 and 10.2, surviving termination of any agreement with TableNetwork for 2 years. TableNetwork may audit compliance, and breaches may result in termination and legal action.

11. Termination

11.1. By Customer:
You may terminate Memberships or Services subject to the cancellation and refund policy in Clause 6. Termination does not release you from any agreed minimum terms, notice periods, or outstanding payments that remain due under those terms.

11.2. By TableNetwork:
TableNetwork may suspend or terminate access to the Platform and any Product, Service, or Membership in the event of:
– material breach of these Terms,
– misuse of the Platform,
– violation of any NDA/NCA obligation, or
– non-payment, in accordance with Clause 5.6.

Immediate termination without notice may apply to serious breaches. In cases of non-payment, the applicable grace period (if any) will be honoured as per Clause 5.6. No refunds are issued for terminations arising from breach.

11.3. Effect:
Termination does not relieve payment obligations. Clauses 7 (Liability), 8 (Data Protection), 9 (Intellectual Property), and 10 (NDA/NCA) survive termination.

11.4. Suspension For Non-Payment:
Where a grace period applies (e.g. Standard Memberships), we may suspend access to the affected Product or Service if payment is more than 7 days overdue. For all other Products or Services, access will be withheld or terminated immediately on payment failure. Suspension does not affect your obligation to pay for periods already invoiced or committed.

12. Advertising, Promotion, and Commercial Conduct
You may not advertise, promote, or solicit business within the Platform (including the Circle community space) unless explicitly authorised in writing by TableNetwork.

Where unauthorised commercial activity is identified, including direct solicitation, promotion of services, or closing of sales initiated within the community, TableNetwork reserves the right to apply a standard commission fee of up to 50% and no less than 20% on any business transacted.

Designated promotional spaces (e.g., advertising channels or Partner showcases) may be introduced at our discretion, subject to separate terms.

Approved Partners may have separate commission arrangements, which will override the default structure where agreed in writing.

13. Force Majeure

TableNetwork is not liable for delays or failures due to events beyond our reasonable control (e.g., technical failures, strikes).

14. No Waiver and Rights Reserved

No failure or delay by TableNetwork Ltd in exercising any right, remedy, power or privilege under this Agreement shall operate as a waiver of that or any other right or remedy.
Any decision to grant exceptions, leniencies or accommodations to the Client shall be made entirely at TableNetwork’s discretion and shall not constitute a waiver or amendment of any term of this Agreement, nor create any binding precedent for future dealings.

15. Dispute Resolution

15.1. Governing Law:
These Terms are governed by English law.

15.2. Arbitration:
Disputes will be resolved through mediation or, if unresolved, by arbitration under the London Court of International Arbitration (LCIA) rules, with the seat in London, conducted in English.

15.3. Jurisdiction:
Alternatively, disputes may be submitted to the English courts, with TableNetwork reserving the right to pursue claims in your jurisdiction.

16. International Sales

You are responsible for compliance with local laws, including taxes and regulations. TableNetwork’s obligations are governed by English law, and we do not warrant compliance with non-UK laws.

17. Miscellaneous

17.1. Entire Agreement:
These Terms, including schedules, constitute the entire agreement.

17.2. Amendments:
We may update these Terms, effective for new transactions upon posting.

17.3. Severability:
Invalid provisions do not affect remaining terms.

17.4. Contact:
For questions, contact Felix Fowkes by emailing fwff@tablenetwork.co.uk or in writing at 55 Loraine Rd, London N7 6HB.

16.4. Entire Agreement and Reliance:
These Terms, including any schedules or referenced policies, constitute the entire agreement between you and TableNetwork regarding the use of the Platform and our offerings. You acknowledge that you have not relied on any oral or written statement, promise, or representation not expressly set out in these Terms, and you waive any right to claim otherwise.

Schedule 1: Specific Terms for Events

● Dinners and Networking Events: Notice Period for cancellations are detailed at the point of purchase. No refunds for consumed services (e.g., meals).

● Ski Trips and similar events: These are typically organised by a third-party and subject to their terms and cancellation policies. Cancellation terms will be provided at point of payment.

Schedule 2: Specific Terms for Tables are provided during the Table application process.